Knowledge base

StatementReader uses templates to ensure that the scanned documents are interpreted correctly. These contain information such as, where...

To check whether StatementReader is installed correctly, go to 'Help' from the menu of StatementReader and select an example job. You...

The 'extract all lines' option is useful when the column headers (date, description etc.) are obscured by a background so this text is...

This could be because the connection is timing out (because you have a slow internet connection), or there is anti-virus software or...

Our application has been checked for viruses and is provided with a digital signature that most anti-virus applications use to...

It seems that the application crashes when it tries to open the Excel workbook to display the results of the first page. First, please...

It should usually take less than a minute for a validation code to be generated and sent to you. Check to see if there is an anti-virus...

A free-to-use, third-party application called Ghostscript is required to use StatementReader with PDF documents - an automatic check is...

If you are running the job with ‘searchable PDF’ selected, first check whether the PDF document contains the numbers that you are missing...

When you see data appearing in the wrong columns, a new template is required. Data appearing in the wrong columns means that there is a...

The first and most important step is to convert your paper statements into an electronic format (TIF or PDF). This will be used as input...

SUMIF can be used to summarise many transactions for a single condition. Here are some examples: - Show the total credits where the date...

SUMPRODUCT is a powerful formula that can be used to summarise transactions that satisfy many different conditions. Here are some...

Changing dates across many lines of transactions can be tiresome. To ensure that this process is fast and accurate, you should use the...