Knowledge base

CSV (Comma Separated Values) is a file format that is widely accepted when importing data into a variety of different applications. It...

When you copy and paste formulae that reference other cells within a spreadsheet, the cell references are automatically interpreted as...

Data validation can be used to create a drop down box showing categories that can be easily allocated to individual transactions. This...

If you need to search UK company data by directors, shareholders or financial performance then you should use www.duedil.com. The user...

If you have a list of many company names (perhaps creditors or debtors) and you need to check which ones are dissolved or subject to...

Balance checks are used to validate that the data exported from bank statements is correct. They are quick and easy to apply, although...

If you would like to benefit from the multi-user features that StatementReader provides to share templates, jobs and offline updates with...

If you can take a screenshot of the problem that you are experiencing, please send it to team@statementreader.com, alternatively please...

Column headings are used by StatementReader to identify where the transactions begin on each page. If some pages of the bank statements...

UPDATE: An option has now been introduced for the user to decide before processing a multi-narrative statement format which column should...

StatementReader uses a process called OCR to read and interpret images that contain text. In order for StatementReader to perform this...

StatementReader uses templates to ensure that the scanned documents are interpreted correctly. These contain information such as, where...

To check whether StatementReader is installed correctly, go to 'Help' from the menu of StatementReader and select an example job. You...

The 'extract all lines' option is useful when the column headers (date, description etc.) are obscured by a background so this text is...

This could be because the connection is timing out (because you have a slow internet connection), or there is anti-virus software or...

Our application has been checked for viruses and is provided with a digital signature that most anti-virus applications use to...

It seems that the application crashes when it tries to open the Excel workbook to display the results of the first page. First, please...

It should usually take less than a minute for a validation code to be generated and sent to you. Check to see if there is an anti-virus...

A free-to-use, third-party application called Ghostscript is required to use StatementReader with PDF documents - an automatic check is...

If you are running the job with ‘searchable PDF’ selected, first check whether the PDF document contains the numbers that you are missing...