Knowledge base

1 min read

Crashes after page one

It seems that the application crashes when it tries to open the Excel workbook to display the results of the first page. First, please...

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Missing validation code

It should usually take less than a minute for a validation code to be generated and sent to you. Check to see if there is an anti-virus...

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An error message says that I need Ghostscript

A free-to-use, third-party application called Ghostscript is required to use StatementReader with PDF documents - an automatic check is...

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Some of the debit or credit amounts are missing in the extracted data

If you are running the job with ‘searchable PDF’ selected, first check whether the PDF document contains the numbers that you are missing...

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How do I know if a new template is required?

When you see data appearing in the wrong columns, a new template is required. Data appearing in the wrong columns means that there is a...

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General scanner tips

The first and most important step is to convert your paper statements into an electronic format (TIF or PDF). This will be used as input...

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Single condition summary using SUMIF

SUMIF can be used to summarise many transactions for a single condition. Here are some examples: - Show the total credits where the date...

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Multi-condition summary using SUMPRODUCT

SUMPRODUCT is a powerful formula that can be used to summarise transactions that satisfy many different conditions. Here are some...

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Date adjustments using DATE

Changing dates across many lines of transactions can be tiresome. To ensure that this process is fast and accurate, you should use the...

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Knowledge base

It is important that users are supported every step of the way, this means not only providing a free download for immediate installation,...

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Flexible data structures

Extracting data from bank statements around the world requires the StatementReader engine to have high levels of flexibility. Data can...

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A more powerful data extraction engine

Fine adjustments have been made to the StatementReader engine to improve the speed and accuracy of the data extraction process. These...

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Software update: New templates

As more users adopt our application, the number of supported banks from around the world is also rising. We now include bank statements...

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Online demonstration, available on request

We are pleased to offer all potential clients a data processing review or training sessions remotely, or on-site (where practical). ...

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Personalised automated summary

StatementReader creates automated summaries that identify keywords, round amounts and recurring transactions in just a few seconds. Now,...

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Multi user capabilities

Our clients benefit from using a secure, locally installed application that is continuously supported and updated. We have listened to...

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New promotional video

Behind a firewall and still want to see StatementReader in action? Now it's easy with our 30 second video available on our homepage. ...

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New bank templates

Always on the look out for new bank layouts, the StatementReader team has added bank templates from India, Pakistan and Australia.

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Insolvency & Rescue Awards

We had the great pleasure of attending and sponsoring the Insolvency & Rescue Awards. More than 700 industry professionals attended to...

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Monthly subscriptions

StatementReader clients have always found our online checkout system for purchasing pay-as-you-go credit slick and convenient. Now,...